We want you to love your Sullivan. If something is not right, we are here to make it easy.
Window
Exchanges
to Start
Not Sure About Your Size? No Problem.
We offer free size exchanges on the Sullivan. If your S/M or M/L is not the right fit, just reach out and we will get you the right size at no additional cost. Because finding your perfect wrap should never feel stressful.
Contact Us First
Reach out to us at hello@coastalclothco.com before sending anything back. Include your order number and let us know whether you are looking to return or exchange. We will take it from there.
Get Your Instructions
Once we hear from you we will send you everything you need, including where to send your item and next steps for your return or exchange.
Send It Back
Pack your item securely and ship it back within 30 days of delivery. Items must meet our return conditions below to be eligible.
We Handle the Rest
Once we receive and inspect your item we will process your refund or ship out your exchange. Refunds are returned to your original payment method within 5 to 7 business days.
To qualify for a return or exchange, items must meet the following conditions:
- Be unused, unworn, and unwashed
- Have all original tags still attached
- Be free of stains, odors, pet hair, and damage
- Be returned in their original packaging when possible
- Be postmarked within 30 days of your delivery date
Items that do not meet the above conditions will not be eligible for a return or exchange and will be sent back to you. If you have any questions about whether your item qualifies, reach out before sending it back and we will let you know.
Questions about a return or exchange? We are happy to help.
Reach out at hello@coastalclothco.com and we will get back to you as soon as possible.
Designed for life by the water. Coastal Cloth Co. — Charleston, SC